PRIVACY POLICY

Privacy Policy

Bengelina Hospitality Group (“Bengelina,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://bengelina.com or interact with us online, including when you sign up for email or SMS communications.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you:

  • Sign up for email newsletters

  • Opt into SMS/text marketing

  • Make a reservation or inquiry

  • Participate in promotions or events

  • Contact us through forms

We may collect:

  • Name

  • Email address

  • Phone number

  • Birthday (if provided)

  • Dining preferences

  • Any information you voluntarily submit

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visit

  • Referring website

This data helps us improve our website and marketing performance.

C. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Analytics tools (e.g., Google Analytics or similar tools)

  • Advertising pixels

You may disable cookies in your browser settings.

2. How We Use Your Information

We may use your information to:

  • Send newsletters and marketing emails

  • Send promotional SMS/text messages (if opted in)

  • Provide updates about events, openings, and promotions

  • Improve customer experience

  • Respond to inquiries

  • Analyze website performance

  • Comply with legal obligations

We only send SMS messages to users who have explicitly opted in.

3. SMS & Mobile Messaging Privacy

If you opt into SMS communications:

  • We collect your mobile number and consent.

  • We use this information solely to send marketing and service-related messages.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • For help, reply HELP or contact us at [insert email].

We do not sell or share SMS opt-in data with third parties for their marketing purposes.

4. Sharing of Information

We may share information with:

  • Email and SMS service providers

  • Marketing platforms

  • Reservation systems

  • Payment processors

  • Website hosting providers

These providers are contractually obligated to safeguard your information.

We may also disclose information if required by law.

We do not sell personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security.

6. Data Retention

We retain personal information as long as necessary to:

  • Provide services

  • Send marketing communications (until you opt out)

  • Comply with legal obligations

You may request deletion of your information at any time.

7. Your Rights

Depending on your state or country of residence, you may have rights to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Withdraw consent

To exercise these rights, contact us at:

📧 [Insert Privacy Email Address]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our website and marketing are not directed to individuals under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

Bengelina Hospitality Group
1641 Tower Grove Ave., St. Louis, MO 63110
Email: info@bengelina.com
Phone: 314.899.0991